Frequently Asked Questions

You have questions, we have answers. If you can’t find what you’re looking for in our FAQ section below, please contact us online or call us directly at 512-806-0606.

At Real Property Management All Connect, our job is to fill your vacancy faster with quality tenants while minimizing maintenance costs and maximize your income.

How much do your management services cost?

It is hard to be a landlord. A landlord often thinks more about the numbers than a property manager does. But a landlord wants to know how much rent is being collected and what expenses will be paid out each month. Many times, it is hard to have any residual income left over after mortgage, property tax, insurance payments, etc. What if anything else happens?

At Real Property Management All Connect, we feel your pain. When you talk to our professionally trained property manager, we listen to the homeowner’s situation, identify the needs, set up a goal, and assist owners to find the best option with customized services to achieve the ultimate financial goal. All at a competitive rate!

Our pricing is competitive with property managers in the area, however with us, you benefit from the added value of 25 plus years of property management experience from the nation’s leading property management company.  We are professional and trustworthy which ensures our owners and tenants are satisfied.  In addition, we make sure our clients know what to expect upfront, with no hidden fees or surprises. Our customers value the services we provide, for a fair price.

How long will it take to rent my home?

Every day counts! RPM All Connect wants you to rent the unit at the best price within the most reasonable time frame. Typically, a market-priced rental property shall be leased within the first 30 to 45 days. Thanks to technology, we have experienced many cases in which the properties been rented out within mere hours!

Our professionally trained property managers will guide you through the whole leasing process, including but not limited to pricing strategy, showing schedules, traffic updates, renter qualification, etc.

How do you handle evictions?

Eviction is a costly, time consuming, and unpleasant experience for homeowners, renters, and property managers.

We work diligently to avoid eviction in the first place. Real Property Management Connect invests an extremely large amount of effort to find qualified tenants, so to minimize the future risk of eviction. Unfortunately, life is full of surprises and even the best situation may change quickly.

If an eviction still incurred, your property manager will work with designated attorneys who specialized in the Eviction or Unlawful Detainer field. The attorneys will file a judgment with the courts, and we will work with a collection agency to collect all past due rent, fees, and court costs.

How are maintenance requests addressed?

RPM All Connect provides 24/7 emergency support service so tenants call OUR maintenance department at 3:00 am in the morning, not you!

What is more? Every single person who answers that call at 3:00 am in the morning is equipped with previous property management experience. They will greet the renters, try to troubleshoot the issue first, then identify if the situation is in an emergency category. Finally, we dispatch our contractor to take care of the work. By doing so, we minimize the unnecessary trips that may otherwise be costly to homeowners.

Will I know what is going on with my property?

Yes, of course! It is your property and you have an absolute right to know what going on with it.

You can either call our office to speak to a property manager or utilize our cutting-edge online portal to access your profile, including but not limited to the access of rent roll, income statements, maintenance requests, lease information, etc.

How do you fill vacancies quickly?

Vacant properties can cost you thousands in lost rental income, which is why Real Property Management All Connect works quickly to find the best renter for your property. The first step in this process is advertising. We maintain digital listings on our own site that syndicate across 40 different websites, and over 100s real estate platforms.

Some popular sites are listed below:

If you would like a sign in your yard, ask us about our signage.

What happens to the tenant’s security deposit?

In compliance with Texas Law, the tenant’s security deposit is kept in an escrow account. The move-out inspection and digital pictures document the condition of your property and any damages beyond normal wear and tear and are deducted from the security deposit, along with any other money owed by the tenant. The balance is returned to the tenant within 30 days as required by the Texas Property Code.

Are there administrative fees or other hidden service charges?

Property management service is built on long-term relationships with people and inherited from human trust. RPM All Connect offers an absolutely transparent pricing structure, and our highly trained property manager will guide you through the fee schedule, so you know exactly what charges may be expected. There are NO HIDDEN CHARGES AT ANY TIME.

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The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

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